Computer support business plan template

Our main product is sold through major retail channels. Our home PC users need help with managing their settings to integrate the different needs of all household members as much as they need technical assistance. The satisfaction our consumers find will keep them coming back. Much of our diagnostic equipment is portable, and we will remove a PC to our workshop only when the problem requires more detailed diagnosis or repair.

Professional services business plan sample

PC Repair has established a relationship with a local distributor to do rapid special-ordering; although this capability is more expensive than normal channels, it will enable us to quickly establish a reputation as efficient and responsive to customer needs, particularly for our small business users. Threat: Just like any other business, one of the major threats that we are likely going to be faced with is economic downturn. For PC Repair this means job security well into the future. Within a few months we will have the need for additional employees to handle the work load. We will also offer extended maintenance contracts, so that business clients can deal with technical support and repair needs as a single line-item expense, rather than having to plan for unexpected crashes and problems with a rainy-day fund they may never use. We have a team of certified and highly trained and experience computer repair engineers and technicians, a team with excellent qualifications and experience in various niche areas in the computer repair service industry. The company will focus on marketing, responsiveness, quality, and creating and retaining customer relations. Opportunities: No doubt, the opportunities in the computer repair services industry is massive considering the number of individuals and corporate organizations who owns computers and whose businesses depends on computers. Our Target Market Before starting our computer repair business in Los Angeles — California, we conducted a market survey and feasibility studies and we are certain that there is a wide range of both corporate and individual clients who cannot successfully run their businesses without the services of computer repair companies. With every individual armed with a computer and with almost all valuable information in our daily lives being stored in the computer, the computer selling business is booming and with this booming comes a need for repairers by users. Another threat that may likely confront us is the arrival of a new computer repair company in same location where our target market exist and who may want to adopt same business model like us. We are on the brink of penetrating a lucrative market in a rapidly growing industry. Market research indicates there is an abundance of business for a small company such as PC Repair.

However, for us to attain the above stated we shall need funding from outside investors. To meet the growing demand for this service, we will purchase a company vehicle in the third month.

the service based business plan

This is the single biggest frustration Jack has seen among small business owners needing computer help. Customers are seeking skilled help with everything from installation of software and hardware components, to networking, to transferring files from an old computer to a new one.

Our target market will focus on Ramsford-on-Bitstream and the surrounding areas. Need actual charts? Much of our diagnostic equipment is portable, and we will remove a PC to our workshop only when the problem requires more detailed diagnosis or repair.

Responsiveness: being an on-call computer paramedic with fast response time. The company aims to provide businesses with the technology they need to compete in a Web-based world. Our customers will always receive one-on-one personal attention at a very affordable price.

Need actual charts?

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(PDF) Computer Repair Sample Business Plan