2 1 explain how the communication process is influenced by values and cultural factors

Hall Hall, proposed the difference between what he called high context and low context cultures. In China and India on the other hand it is impolite to look at people, because then you do not show respect Gerritsen, In some cultures Ethiopia you use the first way of beckoning for animals and the second for human beings. Identity — refers to how meaning is internalized by the receiver or audience. Management Theory. Journal of Integrated Care. The latter place emphasis on sending and receiving accurate messages directly, and by being precise with spoken or written words. Therefore, these are certain ways that can help in improving the communication in health and social care setting. The listening skill must get priority by the higher authorities. However, nonverbal communication is highly influenced by cultural differences as the context of the culture defines how the message is interpreted. The relationship between culture and communication, in all its forms, is tightly interwoven and interlinked. Connotations of words, as well as meanings of slang phrases vary greatly across cultural lines, and a lack of tolerance and understanding of this fact often results in misinterpretations. In the worst case, they may also cause disagreements Intercultural Communication. Communication in Healthcare.

It will be easy for her to make other people understand what she wants to say. The employees should not be aggressive; they should listen to others and need to keep patience while handling the problems and weird behavior of patients.

use communication skills in a health and social care context

So, age has a great influence in communication. In some cultures, personal bonds and informal agreements are far more binding than any formal contract.

non verbal communication in health and social care

Noble practice in HSC communication within an organization is accomplished through several methods. There is need of making alignment with the technological aspects in order to provide better services to health and service care users.

2 1 explain how the communication process is influenced by values and cultural factors

They share their expressions, history, customs and rituals with each other Moss, I have witnessed youth return from court with a prison sentence.

An example of the way a reprimand from a superior is given and received would illustrate this difference Hofstede, Care worker Jeff can use the ICT software package in order to manage the data of the patients such as medical history, current medications, preventions etc.

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Unit 1 Communication Health Social Care Assignment